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Last updated: March 2026

 

Wrixton Smyth Creations is committed to protecting your privacy and handling your personal data with care and transparency.

 

This policy explains how we collect, use and protect your information when you visit our website or make a purchase.

 

 

 

1. Who We Are

 

 

Wrixton-Smyth Creations is a Dorset-based independent jewellery business.

 

If you have any questions about this Privacy Policy, please contact us.

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2. What Information We Collect

 

 

We may collect the following personal information:

 

• Your name

• Billing and delivery address

• Email address

• Telephone number (if provided)

• Payment details (processed securely via our payment provider)

• Order history

• Information you provide when contacting us

 

 

We may also collect limited technical data such as IP address and browser type via cookies.

 

 

 

3. How We Use Your Information

 

 

We use your information to:

 

• Process and fulfil your orders

• Communicate with you about your purchase

• Provide customer support

• Send marketing emails (only if you have opted in)

• Improve our website and services

 

 

We only collect and use data where we have a lawful basis to do so under UK data protection law.

 

 

 

4. Marketing Communications

 

 

If you subscribe to our mailing list, we may send you occasional updates about new collections, events or special offers.

 

You can unsubscribe at any time by clicking the link in any email or by contacting us directly.

 

We will never sell or share your information with third parties for marketing purposes.

 

 

 

5. Payment Information

 

 

Payments are processed securely through Wix Payments and/or other secure third-party payment providers.

 

We do not store or have access to your full payment details.

 

 

 

6. Data Retention

 

 

We retain personal data only for as long as necessary to:

 

• Fulfil orders

• Meet legal or tax obligations

• Resolve disputes

 

 

 

 

7. Your Rights

 

 

Under UK data protection law (UK GDPR), you have the right to:

 

• Access the personal data we hold about you

• Request correction of inaccurate information

• Request deletion of your data where appropriate

• Withdraw consent for marketing communications

• Lodge a complaint with the Information Commissioner’s Office (ICO)

 

 

To exercise any of these rights, please contact us.

 

 

 

8. Cookies

 

 

Our website uses cookies to improve your browsing experience and analyse website traffic.

 

You can manage cookie preferences through your browser settings.

 

 

 

9. Changes to This Policy

 

 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.