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Last updated: March 2026

 

These Terms & Conditions govern your use of this website and the purchase of goods from Wrixton-Smyth Creations. By placing an order, you agree to the terms set out below.

 

 

 

1. About Us

 

 

Wrixton-Smyth Creations is a Dorset-based independent jewellery business specialising in handcrafted sterling silver and gold jewellery.

 

If you have any questions, please contact:

Email: [your email address]

 

 

 

2. Products

 

 

Each piece of jewellery is handcrafted. As a result:

 

• Slight variations in texture, finish and detail may occur

• Colours may vary slightly due to screen settings

• Measurements are approximate unless otherwise stated

 

 

These variations are part of the handmade nature of the work and not considered faults.

 

 

 

3. Pricing & Payment

 

 

All prices are listed in GBP (£).

 

We reserve the right to update prices at any time. However, you will be charged the price displayed at the time of purchase.

 

Payment must be received in full before items are dispatched.

 

 

 

4. Processing & Delivery

 

 

Processing times, shipping methods and estimated delivery times are outlined in our Shipping Policy.

 

Delivery timeframes are estimates and may be affected by circumstances outside of our control.

 

 

 

5. Returns & Cancellations

 

 

Your rights regarding cancellations and returns are set out in our Refund & Returns Policy.

 

Nothing in these Terms affects your statutory rights under UK consumer law.

 

 

 

6. Made-to-Order & Custom Items

 

 

Made-to-order, personalised or custom pieces are non-refundable unless faulty.

 

If you are unsure whether an item qualifies as made-to-order, please contact us before purchasing.

 

 

 

7. Faulty Items

 

 

If you believe your item is faulty, please contact us promptly.

 

Your rights under the Consumer Rights Act 2015 apply.

 

 

 

8. Intellectual Property

 

 

All designs, images, text and content on this website are the property of Wrixton Smyth Creations and may not be copied, reproduced or used without written permission.

 

 

 

9. Limitation of Liability

 

 

We shall not be liable for any indirect or consequential loss arising from the use of this website or the purchase of our products.

 

Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot legally be excluded under UK law.

 

 

 

10. Governing Law

 

 

These Terms & Conditions are governed by the laws of England and Wales.